Privacy Policy

Mister Service is committed to protecting the personal data of all users in accordance with the Personal Data Protection Act B.E. 2562 (PDPA). This document explains how we collect, use, disclose, and safeguard personal information provided through our online and offline service

1. Information We Collect

We may collect your personal data when you use our services, including but not limited to:

  • Full name
  • Phone number
  • Email address
  • Device information provided for repair (e.g., brand, model, IMEI or Serial Number, reported issues)
  • Website usage data such as IP Address, browser type, access date and time

2. Purpose of Data Collection

Your information may be used for the following purposes:

  • Contacting you to confirm repair appointments
  • Analyzing device issues and updating repair status
  • Preparing quotations and related service documents
  • Enhancing your website browsing experience
  • Conducting usage analytics to improve our services

3. Data Storage and Protection

All personal data is stored securely with restricted access granted only to authorized personnel. We employ technical and administrative security measures to prevent unauthorized access, alteration, or disclosure of your information.

4. Disclosure of Information

We will not disclose your personal data to third parties unless:

  • You have given prior consent
  • Such disclosure is required by law or governmental order
  • It is necessary for service delivery (e.g., repair technicians or authorized parts suppliers)

5. Cookies

Our website may use cookies to collect user behavior data for service performance improvement. You may choose to configure your browser to reject cookies if desired.

6. Your Rights Under PDPA

You have the following rights regarding your personal data:

  • Right to access and obtain a copy of your data
  • Right to correct inaccurate information
  • Right to request deletion or destruction of your data
  • Right to restrict the use of your data
  • Right to withdraw consent at any time


Requests can be submitted through our contact channels below.

7. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the stated purposes. When the data is no longer required or upon your request, it will be deleted or destroyed.

8. Changes to This Privacy Policy

We reserve the right to modify or update this policy without prior notice. Any changes will be posted on our website and will take effect immediately upon publication.

9. Contact Us

If you have any questions, suggestions, or requests regarding your personal data, please contact us:

  • Phone: 095-916-9453 or 064-789-3955
  • Line ID: @MisterService
  • Email: support@mister-services.com
  • Address: Future Park Rangsit, 3rd Floor